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RingCentral Admin Portal

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Allow the option to hide virtual numbers to be used as an outbound call.

We have 2 virtual numbers we have parked so we can get any possible calls from those lines we no longer advertise. However they are visible to users to use them as a line to make an outbound calls with all the apps with RingCentral. We do not want...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Please allow a Voicemail PIN number to contain repeating or sequential digits

Please allow a Voicemail PIN number to contain repeating or sequential digits. It is easier to remember a PIN number if that is 4 digits only or if it is repeating numbers like 17777 or 1666.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Possibility to refuse text messages from a number

In the admin portal on our number we can decide if we accept "call and fax", "call only" of "fax only". Should be cool the include text message so we can enable or disable text message from some number (like our master number)
Stéphane Beauchamp about 2 years ago in RingCentral Admin Portal 0 Under review

Inbound: Toll-Free vs Local call graph

our account manager provides us with a graph that shows Toll-Free vs Local calls, this is very helpful information. It would be nice to have this accessible at the customer level, it would allow for quicker access so that we do not have to wait fo...
Mike Schimento about 2 years ago in RingCentral Admin Portal 0 Under review

Ability to delete call recording without deleting entire call record

We made a business decision to no longer record all of our calls and to go back and delete all previous recordings. Without this feature, we are also going to lose all of the data/records associated with those calls.
Guest about 2 years ago in RingCentral Admin Portal 1 Already exists

Activate Extension / Non User extension online without creating an account.

can we have an option to activate a non user extension (message only or play announcement) online without having to enter or create a new account specially when the email used is not listed on the account
Nick Maccarrone about 2 years ago in RingCentral Admin Portal 0 Under review

The ability to "turn off/hop out" of a call group without having to manually change the call group each time.

This would be very useful to any place that has a group of people to answer phones. For example we have 5 people that can answer anytime someone calls our office. 2 of those people only do it if others are gone from work, so it would be nice for i...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Allow Locking of Individual Extension Fields/Settings

I would like to be able to give access to my users so that they can reset their PIN or make changes that are allowed within User Details of their extension while simultaneously blocking fields of my choice within that extension.
Taylor Wells about 2 years ago in RingCentral Admin Portal 0 Under review

Individual Call Log Reporting for each extension

Ability to generate a daily call log of each extension individually and separate from one another.
Guest about 2 years ago in RingCentral Admin Portal 1 Already exists

Call log delivery feature -

Please consider improving the format of delivery of the call log from a zip/csv to an easily accessible excel or google doc editable format with one click.
Guest about 2 years ago in RingCentral Admin Portal 1 Already exists