Automatic Call Reports for Specific Call Queue or phone number
Currently the automatic reports can only be sent automatically for all the calls received on the account. Would like the possibility to be sent automatically with the same fields but only for certain users/call queues/phone numbers
Hello, Relative to our system: In the Fishers Office Queue > Call handling & Members > Wait settings: I need the maximum caller wait time in queue to be 45 seconds instead of 1 minute. Currently I can only choose between 30 seconds and 1...
In California, it is illegal to record a phone conversation. Can this be an option on the Admin Portal wherein we can disable the button on the RingCentral app?
Allow Adjusting the Schedule in the Admin Portal by Increments of 5 Minutes Instead of 15 Minutes.
This would help users have more options when changing their business hours in RingCentral. This will help out our hospital users who want to be available to clients a few minutes before the office opens to handle emergencies or early calls while g...
There's currently no way to change your main business number without having to phone in and waste an agent's time. I wish I could do it from the web portal like any other change but this feature is blocked. I hate having to call in the phone never...
The customer would like to have the option to change the time regardless of the Timezone during the port in process or after submitting the said request.