RingCentral Admin Portal

Can our whole team receive incoming text messages from our clients and then be able to respond by whoever get's to the message first

Instead of having a customer wait until the contract renewal one should be able to mark a MVP license to not renew. This would add option for Available licenses to be marked for deletion on renewal.

Please increase the limit of the user extension to add more external numbers on the forwarding, current limit is 10 please increase it so we can add more

Requesting to add an option to create a custom rule that the extension will answer the call can be change automatically by week schedule. For example ext1 will answer the call on this week on Monday then next week Monday it will be ext2 then on ne...

Would like to customize an admin role to only be able to make changes on specific users and not to all users in the account

Superadmins or account owners should be able to have control of what email notifications to receive. There are times in which a basic template or extension change wouldn't need of an email notification, overloading mailboxes with unnecessary infor...

We'd like to turn on Auto call recording but according to #11 FAQ on https://support.ringcentral.com/article-v2/Automatic-Call-Recording-Frequently-Asked-Questions.html?brand=RC_US&product=RingCentral_MVP&language=en_US#Automatic-Call-Reco...

Would like the ability to ring to one group at one ring, then another group at another ring, and another group at third ring, etc. The ability to switch who the call goes to based on the amount of rings.

disabling MFA to selective user only

Allow admins to select the option to have the company directory options stated in English or Spanish