RingCentral Admin Portal

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...

On the Call Queue settings under "Call Handling & Members > Wait Settings" there is a drop down for "When members are available, but no members answer, or all members are busy or unavailable". But the only option showing in the drop down is...

I want to know how I can change my RingCentral number to email format for example on my Verizon line I was able to change line to email, so my customers can send email to my line.

As a SuperAdmin, I would like to have the ability to activate a user account. As it stands now, I can only activate the account upon setup. If an email invite has been sent, the account is stuck in a limbo state where the only thing a SuperAdmin c...

The RC App messages shows the user's device time. This does not help remote workers. There should be an option to change RC App's time (messages). Call routing follows extension time set but not the messages.

Bulk 500-1000 to be sent at a time. Be allowed to send hyper links instead of the original url.

Please make the paging tone volume adjustable. Even better, allow it to be disabled.

We should be able to get the call details along with the audio download as a zip file that should be an option with the bulk download The columns on the messages pages needs to be re-evaluated for length as the number is cut off but there is a ton...

From an admin perspective, it would be nice if I could see what call queues a user is a part of. Right now, if I download the entire user spreadsheet, I can see what groups they are in when I open the excel spreadsheet but I don't want to have to ...

We would like to be able to flag/mark previously recorded call logs, and to also have the ability to include a short description pertaining to the call. This would make for easy reference should the call be needed in the future for any purpose, sa...