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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

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Service Status Alerts Subscription

Will be great if we can have the option to receive the issues reported in the Ring Central status portal in an email notification. This morning and issue was reported in the staus portal and I couldn't find the option to receive those notifications.
Nestor Guzman Monroy almost 2 years ago in RingCentral Admin Portal 1 Already exists

Admin Portal IVR Menu - Pls make Text To Speech Box Expandable

Hi, Please can we request that the IVR Menu, Text to Speech, Text Box is expandable? This text box is tiny and when we need to enter a long message, it is difficult...
Fraz Hamid almost 2 years ago in RingCentral Admin Portal 0 Under review

Portability /Admin Portal

Hi everyone, Currently, if we want to have the date of the portability request, we must open the order number. It would be interesting to have the date at this screen instead of having n/a Thanks
Sonia MARCE almost 2 years ago in RingCentral Admin Portal 0 Under review

Admin portal - Telephones - Resynch group of phones

In the Admin Portal for telephones listed, allow checking the phones and sending a resynch to multiple phones at one time. Also, it would help to show the extension number along with the assigned extension name (and to be able to search by that nu...
Richard Valenta almost 2 years ago in RingCentral Admin Portal 0 Under review

Provide instrutions for users to setup 2FA

I need step by step instructions to send out to the users on how to setup their 2FA after I activate Account Validation for the company.
Ken Doan almost 2 years ago in RingCentral Admin Portal 0 Under review

Add Brave browser compatibility

I use Brave browser but cannot login to the admin portal using it. I have to use Chrome. I get an error message about it being temporarily unavailable.
Jim Heath almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow embedded training videos on portal to be viewed alongside webpage

Your videos for instruction and training at the bottom of the web portal open up in a smaller window that cannot be moved and the only option is to go full screen. There's no way to follow along to apply the information learned from the video to a...
David Chase almost 2 years ago in RingCentral Admin Portal 0 Under review

Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support almost 2 years ago in RingCentral Admin Portal 0 Under review

Identifying Incoming Call

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...
Wilbur Yoder almost 2 years ago in RingCentral Admin Portal 0 Under review

Allowing more than 10 pickup as queue member

When we want to be able to pickup from more than 10 queues we should have the availability for this- it provides better service to our clients to ensure no calls are going missed and we do not have to choose which account is more of a priority
Cynthia Bernier almost 2 years ago in RingCentral Admin Portal 0 Under review