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RingCentral Admin Portal

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Disable Users to change the login password

If admin wants to disable the user from changing the login password, there is no option provided to disable\block the user from changing the login password. It will good if that option will be provided. In our company admin will maintain all the p...
ITsupport D2V almost 2 years ago in RingCentral Admin Portal 0 Under review

Make reports shared with all super admins

Feature request to make reports shared with all super admins
Micheela Ellson almost 2 years ago in RingCentral Admin Portal 1 Under review

New User Report

A report that shows how many new users were added to the account in a specified time period, as well as which site each user was added to would be helpful. Right now, you have to comb through the Billing Menu and the Audit Trail to get the informa...
Michael Scott almost 2 years ago in RingCentral Admin Portal 0 Under review

Forward from admin portal to phone mailbox

Similar to Entcom-I-69 I believe, but we have a workflow need for staff using the web interface to check a queue voicemail box to be able to then forward the message to a phone extension, not an email.
Richard Valenta almost 2 years ago in RingCentral Admin Portal 0 Under review

ENABLING COMPANY DIRECTORY SETTINGS

We would like to enable the company directory setting
Nicolas de TRAKmy almost 2 years ago in RingCentral Admin Portal 1 Needs more information

Create process for bulk user call park add

Create process for bulk adding call park features to presence settings on multiple users. Right now has to be added individually at user level. When dealing with 50 + extensions that is quite time consuming. If could be added to template or a bulk...
Our Master Login Do Not Change almost 2 years ago in RingCentral Admin Portal 0 Under review

Archiver tool - Allow admins to manaully select which users to archive call recordings.

Currently as an admin I have the ability to archive all employees recordings or just myself. If I want to setup a handful of users to archive recordings I have to have that user log in and navigate them to the archiver tool. Downloading all record...
Justin Vandeurzen almost 2 years ago in RingCentral Admin Portal 0 Under review

Show the current IP of deskphones

You can see the phone is on the network, you can see the phones MAC, Why cant you see the current IP address of the phone? The phone hub shows a ton of valuable information regarding the phone, except the IP address. Please fix this.
Gaege Rivera - 1603 almost 2 years ago in RingCentral Admin Portal 0 Under review

Email Notification for all Incidences (Service Down)

If any service going down need to get an email notification on who all enabled it, whether the impact is less or high. I have contacted RingCentral for the solution, they said if the impact is less (less than 1 hr) they will not send a notificatio...
Safuvan Kooliyat almost 2 years ago in RingCentral Admin Portal 0 Under review

More granular settings for Sequential call queue member rotation

Ability to set call queue members to rotate every week instead of by call like it currently setup for. Any inbound calls that would come in would be the responsibility of only one member for that weekend instead of ringing the next member in line,...
Joseph Cazar almost 2 years ago in RingCentral Admin Portal 1 Under review