RingCentral Admin Portal

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.

We recently discovered that when you add new users to a multi-site it automatically changes the user's schedule from 24 hours to custom. It then copies the site hours under the Auto Receptionist. If the site hours are changed, the user hours remai...

Please stop forcing new taps / windows to open up when clicking links on the RC web site. From the main page, every time I click the login button a new tab / window is created From the admin portal, I click the support link & a new tab is crea...

We have an IVR menu for after hours and find that many callers will not use the IVR and will hang up during the IVR messages. We would like to have missed call notifications so we can be proactive and call back those missed calls.

We have a need to keep extensions but bulk replace the owners/users each semester in our RC Office call queues.

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?

i would like to show the number of pages per fax sent and received under call log

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on

When you are using ring central for all means of communication for your clients it's a critical situation that which user is allowed to make outbound calls using the main company number, Yes every user have there own primary number but they can ch...

Please consider adding classes of service to enable and disable certain functionality per user. This can prevent a lot of unwanted behavior on the Ring Central platform created by new users changing settings without realizing what they do.