RingCentral Admin Portal

Put Call Handling back like it was! I access it every day to make changes according to who is in the office and it was MUCH easier before!!

Want to turn off the ability for external calls to RC to dial by extension number after a greeting or from IVR.

Allow remote control using app.ringcentral.com and mobile apps Allow remote control if what ever device the user is on e.g mobile app to desktop app, desktop app to browser version

It would be useful to have the option to block spam SMS as well as spam calls. We are receiving more and more spam SMS messages to our company's main number.

Currently we are able to create a custom call handling rule that says when a number is called to manage the call per the rules specified. However, when we select a number, it only tracks the full DID of the number, and if someone transfers a call ...

We'd like to receive a notification once you are nearing/reached your limit for data retention for better management of data. Possible scenarios: Keeping track of auto recorded calls that are about to be deleted. Managing cloud/computer storage.

A "hunt group" works very similar to a "ringing group". A Hunt Group feature defines the call coverage of an extension, which can include multiple steps including a group of extensions that ring simultaneously or individually, and voicemail. Hunt ...

This is possible in Engage but not in standard platform per support. I have numerous issues with agents walking away from their desks leaving auto-answer on and cannot disable the option as an admin nor see who is violating my request to keep AA t...

When customer have a custom role and in that custom role, if they chose a domain role other than ''Company'' They will not have be able to modify or make changes in the IVR Visual Editor Why is it useful: -It will help customer that have a custom ...

When I create custom call handling rules for Holiday, department meetings, down days etc, it would be great if they could be copied, imported/exported. It is a pain to create 15 renditions of the same rule