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RingCentral Admin Portal

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Limit outgoing calls and limit the number that a user can dial

We have a phone that our patient can use to call their insurance company but the phone is being used for personal calls It will be good if there will be a feature where we can limit the number of calls that a user can do a day and limit the number...
Iam Kristoff Coloma about 1 month ago in RingCentral Admin Portal 0 New

Pre-recorded Paging Announcement

Create a pre-recorded announcement that can be played from a paging/announcement button on a desktop phone that would automatically play on selected RC devices.
Joe Hogberg about 1 month ago in RingCentral Admin Portal 0 New

block and report does not appear to function

When I recieve a spam fax I click on Block and report and nothing happens. Then I click on Block and the Ring Central continues.
Martin Nebojsic about 2 months ago in RingCentral Admin Portal 0 New

Group Membership showing Call Handling

It would be helpful for clients to have a new tab under Group Membership for "Call Handling" which lists any and all other user extensions that the user's device(s) are in the call flow for.
Gordon MacDonald about 2 months ago in RingCentral Admin Portal 0 New

Allow PDF attachments in email notifications for HIPAA enabled

Allow pdf attachments to be viewed in emails being sent to users that has an account which is HIPAA enabled. Currently users don't have the option to view PDF attachments sent from fax in the emails they receive
Jessica Tantoco about 2 months ago in RingCentral Admin Portal 0 New

Recover deleted site for multi site

I mistakenly deleted a site for our multi site It would be better if there is a way to recover the deleted site if there will be a site that has been deleted by mistake for your customers to recover rather than setting it up from scratch
Iam Kristoff Coloma about 2 months ago in RingCentral Admin Portal 0 New

Sync Ring Central with Dealer center CRM Automotive related

Sync Ring Central with Dealer center CRM Automotive related so I am able to auto sync contacts/ calls from customers
Adam O'Hare about 2 months ago in RingCentral Admin Portal 0 New

Allow all users to use texting system with the company phone number

Allow all users to use texting system with the company phone number. This idea is useful because clients can send a text directly to the person how is responsible for that request.
Zoriana Stawnychy about 2 months ago in RingCentral Admin Portal 0 New

add possibility to manage status of auto call recording during account creating or globaly

Need to have possibility to manage status of auto call recording during account creation procedure or globaly. Btw, existing menu=> "Auto-Receptionist> General Settings> Enable Automatic Call Recording " looks similar to Global switch for...
Yevhen S about 2 months ago in RingCentral Admin Portal 1 New

Need to import a directory of external numbers to Admin portal so they can pushed out to all phones.

Currently, it appears that each phone (or user app) must be programmed individually with a directory of external numbers. This is an extraordinary amount of repetitive work, when the directory could/should be able to be pushed out centrally. Is th...
David Hutchison about 2 months ago in RingCentral Admin Portal 2 New