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RingCentral Admin Portal

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Record your own company name

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.
Jill Minkow about 1 month ago in RingCentral Admin Portal 0 Under review

Custom Answering Rule: Add Recurring Events for Holidays

Instead of having to remember how to set a voicemail for every holiday each year, it would be nice to create a rule and have it repeat yearly for Holidays you know your company will be off... Like Christmas Eve and New Years. Currently, you must p...
Guest about 2 years ago in RingCentral Admin Portal 3 Under review

Allow Super Admin to view group messages in Ring Central

Team Chats in Ring Central should allow the Super Admin to monitor communications to ensure the banks liability is protected. The same way companies have access to employees emails to protect the company
Sam Khairallah 6 months ago in RingCentral Admin Portal 0 Under review

Separate the Call Forwarding & Voicemail

Could you please separate these features, as they were previously separate and named as "Call Handling & Forwarding" and "Messages". In the Roles section, the new combined feature is not even listed. In the Roles section under "User Settings" ...
Nestor Salcido about 1 year ago in RingCentral Admin Portal 2 Under review

Editing Main Admin & Internal Messaging (Privacy Liability Moderation)

Hey RingCentral, A contractor set up our business with you and they are no longer with us. I've been co administering this account with her since the beginning. Someone else took her position and we gave the account to him, not realizing that they...
Andrew Chavez 3 months ago in RingCentral Admin Portal 0 Under review

block outgoing call for a specific number

I request you to add block outgoing call for a specific number features on admin portal
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Add Contact Groups that can be applied to different sites

We work with multiple clients that have different sites, and I am sure many other RingCentral customers do as well. The global directory adds all phone numbers in the company to the directory, however our sites would benefit greatly from having Co...
David Nosack 9 months ago in RingCentral Admin Portal 2 Under review

Allow number inventory move to unassigned extension

In the past when we deleted a user, the number would go back to unassigned extensions, now it goes to number inventory. It's more efficient, because all the numbers unassigned ext would forward to our main number. With Number inventory you have to...
Eric Walker about 2 months ago in RingCentral Admin Portal 0 Under review

Main Admin Dashboard should be able to see extensions that are in DND or forward mode

as the title says. admin should be able to easily see when an ext is in DND or forwarding mode from the Users page.
Artie Shahho 6 months ago in RingCentral Admin Portal 0 Under review

Restrict users from changing the profile picture

As a business we need to have a common profile picture for all users, but currently as an admin we don't have the access to restrict the users from changing their profile picture. We could see a lot of users using personal pictures and other in-ap...
ROHIT PHADNIS 6 months ago in RingCentral Admin Portal 0 Under review