RingCentral Admin Portal

Should have a feature to disable DND status of user extension on the online account admin portal

Since there are a lot of changes logged in the audit trail, past changes logged are getting overridden by new changes. Submitting this on behalf of the customer so they can still get/access the changes made on the account, even if it is done past ...

Feature Behavior: As a super admin we should have the ability to restrict user extension to make changes on their own settings

Without Archiver, Admin Portal Should Have No Data Retention or Do Not Delete the Call Recording

We have an office administrator who takes a break at various times of the day and needs the phone routed to our customer service group when she is. We have a group called Main Number that customers are routed to when calling our main company numbe...

We have users with names falling under the same key combination, but different 1st names; for example, Sue, Stephanie, Stephen, and Steve all have the same key combination 783.Before the DBN gets to Sue, we have to cross all these names.We would l...

Many customers use a call flow that allows a caller waiting to be answered in a call queue to press a digit 1 , digit 2 etc to redirect out of the call queue

I suggest you have a more simplified version. Working from a cell phone there is to much information crammed into the screen. The chabot iterfears with workabilty. Button to disable chabot.

The customer is requesting if it would be possible to create SMS notification for an extension including the attachment attachment

Would be great if a tool for us to know which party disconnected the call to the admin portal could be added.