Skip to Main Content

RingCentral Admin Portal

Showing 711

I need an option to prevent users without numbers to make calls outside the organization.

some mobile users who are not supposed to be making calls, but they end up doing so and an additional charge is added to our account, I need an option to prevent that,
Abdulghani Alrasheed about 1 month ago in RingCentral Admin Portal 0 Under review

Holiday Schedule

Saves time building a manual holiday schedule: the app would automatically retrieve the Federal Holidays (for USA) or Bank Holidays (for UK) on an annual basis (Jan of each year most likely) and automatically create a templae that can be applied i...
MOK Pers about 1 month ago in RingCentral Admin Portal 0 Under review

Assign users to multiple sites

Please add this feature in your latest update. Assigning users to multiple sites will help in make calls inbound and outbound from multiple sites.
Ali Asif 3 months ago in RingCentral Admin Portal 1 Under review

Ability to Turn Off Call Quality Questionnaire

Create a way within admin portal to allow the call quality survey to be turned off for all users. Getting a number of complaints that it pops up after every call.
Tyler DeCamp 6 months ago in RingCentral Admin Portal 0 Under review

Make call queue numbers available as outbound caller ID numbers in User Settings templates

Currently numbers assigned to call queues are not available to be used as outbound caller ID numbers in User Settings templates. They appear in individual user settings, but when you are editing a template only site-level numbers appear. If you ha...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Allow different language settings for individual user settings, such as voicemail greetings

Right now the system greetings pull from the user's language setting, it would be useful to allow the user to set a different language for each greeting, or at minimum the voicemail greetings. We have some situations where users would like to use ...
Daniel Raiche 6 months ago in RingCentral Admin Portal 0 Under review

Add an option to turn off the RC voicemail notification to a Message Only Extension for account changes

I would like an option to turn off the system voicemail notifications to a Message Only Extension when changes are made to that account. IE;.. we have a transcription e-mail going to our internal helpdesk ticketing program that auto generates a ti...
Wayne Marcinczyk 6 months ago in RingCentral Admin Portal 0 Under review

When All Members Are Unavailable Routing Options

As of now, the only option under the "Wait Settings" for Call Queues when members are available, but no members answer or all members are busy or unavailable is to "Wait". Admins would like for there to be forwarding options to other extensions.
Colton Pate about 1 year ago in RingCentral Admin Portal 1 Under review

Roles by Department

Would like to suggest a way to have different roles for users for a specific department. For example, if Steve oversees a department of 3 people then we can give Steve Super Admin rights just for those three people as opposed to all users.
Kent Atzinger about 1 month ago in RingCentral Admin Portal 0 Under review

Add Outgoing Fax via Email

Add Faxes Sent via Email in Avaya Cloud. See attached.
Carissa Sawyer about 1 month ago in RingCentral Admin Portal 0 Under review