Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662 of 7575

RC App serves as dialing pad and incoming/outbound calls will be answer on the manual provision phone

Customer wants was RC App will serve as his dialing pad and desk phone were he can communicate and talk with his customer (Grandstream GXP1610)
Marielle Nacis 3 months ago in RingCentral Admin Portal 0 New

Put my User Management settings back

Please reinstate my user management settings. Ring Central has made them very complicated, and now I have to relearn it all to use it. I want to cry. I dont have the hours needed to relearn how to do everything. WHY on earth did Ring Central chang...
ASM LLC 3 months ago in RingCentral Admin Portal 0 New

Specify account phone number

Allow super admin to specify the RingCentral account phone instead of forcing a bogus temp phone number that no one can remember. Allow assignment of a company number.
Steve Bentley 3 months ago in RingCentral Admin Portal 0 New

Call transcript with summary and call quality monitoring Feature as the CallRail has with extra 15% up charge for that feature will help both RingCentral in the game and customers will stay Loyal for long-term.

Call transcript with summary and call quality monitoring Feature, as the CallRail has an extra 15% upcharge for that feature, will help both RingCentral in the game and customers stay Loyal for the long term.
Thang Tuang 3 months ago in RingCentral Admin Portal 0 New

remove the option "Last year" on the download SMSlogs

customer is requesting to remove the option "Last year" from the download SMS logs as the option is giving confusion between the data retention policy and the option showing on the interface for downloading SMS logs which only allows for the past ...
Honey Joy Macatulad 3 months ago in RingCentral Admin Portal 0 New

Add a (?) that tells you what each number actually means

Add a (?) that tells you what each number actually means
Lyndsay Krueger 3 months ago in RingCentral Admin Portal 1 New

New Call Queue Routing calls to Memebers

Would like a to route call queues for reps in a fair order. We would like a call queue that calls go down the line to all available reps. For example: Sequential option will always go back to top of list after someone answers. So instead of that w...
Stephanie Hamilton Ext 100 3 months ago in RingCentral Admin Portal 0 New

Increase maximum allowed callers in a call queue to 50 callers

I ncrease account of callers in the queue from 25 callers to 50 callers.
ROXANNE GOMEZ 3 months ago in RingCentral Admin Portal 1 New

Mass Delete Custom Rules

We are looking to be able to mass delete custom rule that have been built out in our RingCentral system. We have nearly 400 Custom Rules that we set to have our clients calls routed to their specific Customer Service Reps, and we want to be able t...
Kayla Urbanczyk 3 months ago in RingCentral Admin Portal 0 New

Sort columns for Call recordings

We have had great success with the call recordings system with RingCentral, Thank you. What is difficult is when we are searching for a recording but don't have the number. It would be handy to have the columns be sortable (call time, extension, f...
Zack Martin 3 months ago in RingCentral Admin Portal 0 New