RingCentral Admin Portal

We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.

Please add a variable to the recording storage that includes the day. It's a bit baffling that it's not already there, considering every other component of date and time are: year, month, hour, minute, second.

Send .wav file from RC phone system via SMS

Two companies are being managed in one account through Multi-Site. The Super Admin will give access to one of the Users of the other company so they will have access to their IVR Menu. However, that User shouldn't have access to the greetings unde...

Would like ability to edit the default system statement to the caller. Change this default greeting, but still have the system voice make the announcement to the caller. "Your call has been forwarded to the voicemail for Survey Feedback. No one is...

Customer want to have a option to Reset Password for all user extensions or Call Queue Extension with One Reset Password Button .

We want to have the ability to limit what shows up in the corporate directory to the site the employee is working out of. Meaning, if the account has 3000 users on it and I work at a site with 50 users I should only be able to locate those 50 user...

report where you can see how many calls are coming into a call queue and who is answering the call. And how calls are being answerd by each ext in the call queue

Reset all user PIN Code all at the same time without going to each extension in the account.

Our Company consists of over 1500 phones. I don't want to intercom 1500 plus phones. I want to be able to create a group of which Intercom would only work within each group. For example, If I create a group that consists of users 2100 to 2105, if ...