RingCentral Admin Portal

The users list detailed report should be sync with the customized columns. As Currently it fetches all the column details in Report which are not necessary all the time.

I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a...

Useful so there is continuity between all RC users assigned a task. Ability to filter tasks more efficiently. Currently no way to delete categories once created and anyone can create new ones at any time. This is causing confusion, and it would be...

The ability to see which cost centres each licence is assigned to in the unassigned Extensions list. This will enable support to select a licence bought for each cost centre more easily. Currently, we have to go to Billing Items, find an unassigne...

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.

By default, all numbers assigned to a Site show in the caller ID dropdown and all numbers assigned to a Call Queue show up for all members of that queue. We have Sites and Call Queues with many numbers assigned to them (over 100 numbers) and there...

Had some major issues with users traveling to different locations using 2FA - support was unable to resolve other than by turning off 2FA for the whole account. Would it be possible to have the 2FA settings be applicable per user / line? Thanks!

Since Ring Central started put a limit on text msg, I would like to block incoming text photos as I get billed $20 few times a month now.

There should be an option to enable calls to just 'drop out/end' if they're unanswered after the specified number of rings, without sending the caller to voicemail; forwarding the call or playing a message. We have an automated national telephone ...

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...