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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662 of 7576

New Text Message Emails - Include Number

We regularly have customers text the main numbers of our locations which end up in the admin account. The New Text Message emails are great but the "To" field only includes the Admin name. It would be very helpful if the "To" field also included t...
Susan Pieroni 10 months ago in RingCentral Admin Portal 0 Under review

Paging System Activate on After Hours call to grab Employees Attention

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...
Zach Hite over 2 years ago in RingCentral Admin Portal 3 Already exists

Ability to remove the deleted users from the performance report

We want to have an option in the performance report to permanently remove a deleted user/group extension from the list, currently there is no option to do it and it's a bit annoying to do an extra step just to exclude this deleted user/group from ...
Guest about 3 years ago in RingCentral Admin Portal 0 Under review

Audit Trail to show the IP address of people logging in.

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Line of Business Analytics - add "Last Month To Date" as a preset date

Please update "preset" date ranges to include Last Month To Date option
Danielle Schrader 10 months ago in RingCentral Admin Portal 0 Under review

tool that can download a fax for specific numbers into a shared folder located on an on-premise server

A tool that can download a fax for specific numbers into a shared folder located on an on-premise server
Ralph Reyes 10 months ago in RingCentral Admin Portal 0 Under review

linking analytics on company website

linking analytics on company website
Jonas San Luis 10 months ago in RingCentral Admin Portal 0 Under review

Bulk Assign Inventory Numbers

Since we have multiple sites on our account it would be nice to bulk assign inventory numbers to Auto-Receptionist numbers and then change the site the number belongs to. It helps organize all the numbers on our account.
Sherri Powers 10 months ago in RingCentral Admin Portal 0 Under review

New account password

When creating a new account and setting a password I created a strong password and get Green Checkmarks that it fits requirements, but the account does not get created because of an illegal special character. PLEASE state what special characters C...
Ronald Marisie over 1 year ago in RingCentral Admin Portal 0 Under review

Organizing "Presence" on phones

Best used for a receptionist type phone, it would be great to be able to easily reorganize the names in the Presence. We keep them alphabetical for our receptionists to make it easy. With the current set up, you have to delete everyone further dow...
Kent Atzinger over 1 year ago in RingCentral Admin Portal 0 Under review