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RingCentral Admin Portal

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Add Outgoing Fax via Email

Add Faxes Sent via Email in Avaya Cloud. See attached.
Carissa Sawyer about 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Portal Transfers: Search by order no or telephone number

When reviewing port orders and transfers in the port (link below), i would like to be able to search by both order number and telephone number. https://service.ringcentral.com/application/company/phoneNumbers/transferredAndVanity/numberOrders
Fraz Hamid about 1 year ago in RingCentral Admin Portal 0 Under review

See list of devices the user has logged in to.

Show all the devices that the user has logged into, including the mobile app on a cell phone.
Peter Norgaard about 1 year ago in RingCentral Admin Portal 0 Under review

Set Incoming Call Ring Duration for Phone Handset using a Template

In User Templates you can ONLY set the ring duration for incoming calls for the Desktop or Mobile App. You cannot set it for a physical phone handset. By default, when a phone is added to a user the incoming call ring duration is set to 4 rings / ...
Huw David about 1 year ago in RingCentral Admin Portal 0 Under review

Suspected robocall / scammer

Why does my phone ring when the system detects a suspected robocaller? Ring will not let the call go through but the phone still rings and is frustrating
Lisamarie Russell about 1 year ago in RingCentral Admin Portal 0 Under review

Extension only people to disable call button

I would like the option as the admin to disable the call button and all call options so stop accidental calls from happening. Then extra charges will not happen for non phone number users. The extension users can use the video calls within the tea...
Sylvester Leach about 1 year ago in RingCentral Admin Portal 0 Under review

Please fix audit filters so they work

When you filter in the audit table for "Disabled" you also get the "Enables" This is not operating as intended so it is considered broken. The current solution is to download the list into Excel then further filter out the Enables. ???
Donald Prescott about 1 year ago in RingCentral Admin Portal 0 Under review

add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle about 1 year ago in RingCentral Admin Portal 0 Under review

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid about 1 year ago in RingCentral Admin Portal 0 Under review

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes about 1 year ago in RingCentral Admin Portal 0 Under review