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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss almost 2 years ago in RingCentral Admin Portal 2 Already exists

Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.

Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.
Remote Access RMATS almost 2 years ago in RingCentral Admin Portal 0 Under review

have an option on admin portal>Phone System>Common Area Phone to download a list of all of the phones.

have an option on admin portal>Phone System>Common Area Phone to download a list of all of the phones. Also to have an option on Limited extensions group to download the information and have a print out of it.
Tadeus Joseph Biala almost 2 years ago in RingCentral Admin Portal 0 Under review

Bring Back the Notify Admin Desktop App/ Mobile App

Please bring back the option to notify the admin desktop app/ mobile app. It was a feature we needed!
Jessica Clark almost 2 years ago in RingCentral Admin Portal 0 Under review

Restrict access to Admin Portal by geographic location of IP address

Prevent logins from IP addresses that are located in certain geographic locations. For instance, give the company the ability to restrict countries or regions of the world where they do not have a presence. This would provide additional security b...
O-Ren Ishii almost 2 years ago in RingCentral Admin Portal 3 Under review

A platform for management to be able to view all outgoing and incoming SMS messages from callers

This tool would be incredibly useful for when staff calls out for the day to keep up with communication with our customers, along with being able to assist with communication training for staff.
Tiffany Sousley almost 2 years ago in RingCentral Admin Portal 1 Under review

Option to Assign Default User Template

Allow for the ability to assign a default user template upon creation of a user.
Melanie Kovacs almost 2 years ago in RingCentral Admin Portal 0 Under review

Key Presses

Hello, I would like to suggest adding more key presses. The system max is 10 users, this change would be useful for companies who setup sites for their locations.
Brenna Rabon almost 2 years ago in RingCentral Admin Portal 0 Under review

Default User Settings when submitting Cases in RC Support

Rather than ask each time I submit a case about my time zone, email/ phone preference, or if the data is correct -- simply establish a default info set-up by user, so we don't have to enter the same info, every case. Thanks
Martin Thompsen almost 2 years ago in RingCentral Admin Portal 1 Under review

Option for voicemail to use specific extension's greeting instead

When specifying a specific extension as the recipient of voicemail in both call queues and for users, have the option of using the greeting of the other user/queue instead of requiring a greeting at both extensions. Example: Incoming call to a que...
James Framke almost 2 years ago in RingCentral Admin Portal 0 Under review