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RingCentral Admin Portal

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add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle about 1 year ago in RingCentral Admin Portal 0 Under review

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid about 1 year ago in RingCentral Admin Portal 0 Under review

Queue voicemails display in chronological order (oldest first) by default setting

A queue setting that will display queue voicemails in the portal with the oldest on top by default. Currently refreshing the page in the portal resets the view to newest voicemails on top.
Cory Barnes about 1 year ago in RingCentral Admin Portal 0 Under review

Call log should be retreived or a warning prompt

Permanent deletion is not a good idea.
Ronald Shephard about 1 year ago in RingCentral Admin Portal 0 Under review

Allow phone assignments without adding a new number

Please allow a phone to be ordered without assigning a number to it. Sometimes phones are needed for replacement, stock, testing, etc... and do not need to purchase a DID to associate with it.
Joseph Williams about 1 year ago in RingCentral Admin Portal 5 Under review

Grant ability for Admins to remove holds on phones being updated

Admins need the ability to remove the change freeze on user account phones once the phone is received. I should not have to open a ticket to assign a phone to a user because a new phone was ordered, received and not updated on RC and the shipping ...
Joseph Williams about 1 year ago in RingCentral Admin Portal 0 Under review

Add a phone when creating a new user

Please add the ability to add or purchase a phone when creating a new user. This would be fare more efficient
Joseph Williams about 1 year ago in RingCentral Admin Portal 1 Already exists

Be able to reinstate a deleted employee

In places like Google and others, after an employee is deleted you usually have about a month or more to reinstate their account. RingCentral should have this feature so that if an employee was deleted prematurely, their messages etc can be retrie...
Jasmine Saunchegrow about 1 year ago in RingCentral Admin Portal 0 Under review

Live Agents reachability regardless of the Account plan tier

Customer's who is signed up for trial accounts, fax account, etc. Regardless of what plan tier or type should have the given the option to speak to a live agents for immediate concerns such as simple queries like who their account manager is, how-...
Vince Vales Jr about 1 year ago in RingCentral Admin Portal 0 Under review

Enable the downloading of incoming and outgoing of fax report feature.

Enable the downloading of incoming and outgoing of fax report feature.
Maria Marbella about 1 year ago in RingCentral Admin Portal 0 Under review