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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662

Character Limit is too short when naming a Phone #

Please increase the character limit on the "Name" field of the "Number Detail Page".
Sasha Madfes almost 2 years ago in RingCentral Admin Portal 0 Under review

Billing History Needs to Be Included in Billing Permissions Within Roles to Assign to Accounting Users

Billing History is currently only available to Super Admins in Ring Central. When all Billing Permissions checked within a Role and applied to an accounting profile/User/Ext, they do not have Billing History presented in the menu for use. Only sup...
Cary Good almost 2 years ago in RingCentral Admin Portal 0 Under review

Call Queue & Ring Group ring order

It would be beneficial to expand on options for incoming calls to Call Queues and Ring Groups. Having the ability to choose between simultaneous and fixed orders are good. But could we get options for circular? This would be where if Person 1 and ...
Chris Redmond Ext 1147 almost 2 years ago in RingCentral Admin Portal 1 Under review

Calendar View

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
Sheila Weymiller almost 2 years ago in RingCentral Admin Portal 1 Needs more information

Directing operator email notifications for non-assigned or non-direct telephone numbers

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...
Nathan Medema almost 2 years ago in RingCentral Admin Portal 0 Under review

Report to show availability for calls for team members

I would like to see how much time team members have their status on available during the working day.
Jennifer Thoele almost 2 years ago in RingCentral Admin Portal 0 Under review

Report - KPI of calls On Hold for a period of time.

Very important to determine hold times..
Danny Lampel almost 2 years ago in RingCentral Admin Portal 0 Under review

Ring app allow tones to be press duration or pulse

Currently using the touch tone keypad when in a call sends a pulse tone for each button pressed. Some menu navigation systems need a longer tone to recognize the button pressed. Would like to see a setting within the Ring app to be able to set the...
John Merrill almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow me to toggle off the text feature on a per line basis

Allow me to toggle off the text feature on a per line basis
Dale Kroeger almost 2 years ago in RingCentral Admin Portal 0 Under review

Make switching phones between users less maddening

It is beyond frustrating to switch desk phones between users in RC admin portal, especially if the user needs to switch to an unassigned phone. Please, add a dropdown under the user which allows you to select the phone assigned. Put the same dropd...
Greg Rizos almost 2 years ago in RingCentral Admin Portal 0 Under review