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RingCentral Admin Portal

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RC Support should have the capability of retrieving number/s from a disabled account

RC Support has the capability of retrieving number/s from a disabled account
Radney Porcioncula about 2 years ago in RingCentral Admin Portal 0 Under review

Time Clock

Clocking in and Out through Ring central
Guest about 2 years ago in RingCentral Admin Portal / RingCentral Web/Desktop App 2 Under review

Add condition to custom call handling: internal vs. external calls

Users may like the ability to have internal calls routed differently from external calls. For instance, having the ability to use this condition would allow a user to have all linked phones ring for a colleague, but only have the desk phone ring f...
Jacob Reeder about 2 years ago in RingCentral Admin Portal 0 Under review

Option to block, filter, and allow certain emails from specific sources for email to fax

We experienced an event where multiple fax confirmation email was received and it was not initiated by anyone in the office. We were hoping to block any emails from a different source. Ex. allow emails from Outlook only, Google, Etc.
Roland Angoluan about 2 years ago in RingCentral Admin Portal 0 Under review

Password and PIN Expiration Requirement

Admins would like the ability to force Passwords and PINs to be changed or updated every 30-180 days.
Niki Martschinske about 2 years ago in RingCentral Admin Portal 3 Under review

Ability to Turn Off Calling Out Through Voicemail

Please create a way to disable users' ability to make outbound calls through their voicemail on an account level.
Niki Martschinske about 2 years ago in RingCentral Admin Portal 1 Under review

Changes made utilizing templates do not get saved in the audit log.

Unable to see change within the audit log and/ or comments section after uploading changes to template.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

We are getting spam calls ....we can block their IP and stop spam calls on RC or on google adwords account that will really help.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Disable email notifications for call recordings

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.
Guest about 2 years ago in RingCentral Admin Portal 4 Under review

Record Calls Based on Department

We have different roles set up, for example Sales. We would like the to be able to listen to all sales calls but no other recordings.
Guest about 2 years ago in RingCentral Admin Portal 1 Already exists