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RingCentral Admin Portal

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3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?
Guest about 2 years ago in RingCentral Admin Portal 6 Under review

The capability for administrators to control end user's ability to integrate Personal (unapproved) accounts and the installation of Apps (unapproved) within the RC App

In the Corporate world information integration is tightly controlled by Policy and Regulation. The ability for end user's to integrate personal accounts in to a Company provided system allows users to easily move information to and from these syst...
Brad Baggett about 2 years ago in RingCentral Admin Portal 0 Under review

Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey about 2 years ago in RingCentral Admin Portal 0 Under review

Allow call queues to work with members that have both a main extension and a hot desk phone

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Allow the option to hide virtual numbers to be used as an outbound call.

We have 2 virtual numbers we have parked so we can get any possible calls from those lines we no longer advertise. However they are visible to users to use them as a line to make an outbound calls with all the apps with RingCentral. We do not want...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Please allow a Voicemail PIN number to contain repeating or sequential digits

Please allow a Voicemail PIN number to contain repeating or sequential digits. It is easier to remember a PIN number if that is 4 digits only or if it is repeating numbers like 17777 or 1666.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Possibility to refuse text messages from a number

In the admin portal on our number we can decide if we accept "call and fax", "call only" of "fax only". Should be cool the include text message so we can enable or disable text message from some number (like our master number)
Stéphane Beauchamp over 2 years ago in RingCentral Admin Portal 0 Under review

Inbound: Toll-Free vs Local call graph

our account manager provides us with a graph that shows Toll-Free vs Local calls, this is very helpful information. It would be nice to have this accessible at the customer level, it would allow for quicker access so that we do not have to wait fo...
Mike Schimento over 2 years ago in RingCentral Admin Portal 0 Under review

Ability to delete call recording without deleting entire call record

We made a business decision to no longer record all of our calls and to go back and delete all previous recordings. Without this feature, we are also going to lose all of the data/records associated with those calls.
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists