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RingCentral Admin Portal

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Ability to turn off and control "Declined user signup" emails

I have had some customers complaining that they are getting lots of email notifications about the declined user sign up for RCV Pro. They would like the ability to have the sign up attempts rejected but for this to not generate an email (ability t...
Emma Murray over 2 years ago in RingCentral Admin Portal 2 Under review

Allow custom rules to be copied!

When I create custom call handling rules for Holiday, department meetings, down days etc, it would be great if they could be copied, imported/exported. It is a pain to create 15 renditions of the same rule
Tammie Phillips over 2 years ago in RingCentral Admin Portal 4 Under review

Would like phone to ring before reaching automated greeting

Would like the phone to ring before reaching automated greeting
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Fax Notification Via Encrypted Email

Receiving encrypted emails with the fax attachment will be a great addition for our fast pace healthcare clinic.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Option to block calls from Google Adworks

Subscribers that have relationship with Google or a third-party using Google for advertising purposes been having call forwarding issue. Subscribers need to reach back to their advertising vendor or Google directly to disable call forwarding rule.
Wilhelmina Regal over 2 years ago in RingCentral Admin Portal 0 Under review

Make call queue numbers available as outbound caller ID numbers in User Settings templates

Currently numbers assigned to call queues are not available to be used as outbound caller ID numbers in User Settings templates. They appear in individual user settings, but when you are editing a template only site-level numbers appear. If you ha...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Point top-level Site extension to call queue or extension instead of IVR (without Custom Answering Rule)

Currently the top level Site extensions are located under the Auto-Receptionist menu, and the only option for business hours is to select an IVR (after hours allows an extension). Really these Site objects should be moved outside of Auto-Reception...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Configure phone buttons for items other than Presence

For supported phones like the Polycom VVX 450, we should be able to control all the buttons for all types of uses, not just Presence and park locations. We should be able to add extensions and speed dials, paging groups, etc. to keys on the phone ...
Guest over 2 years ago in Hardware / RingCentral Admin Portal 7 Under review

Assign call queue membership, park locations, pickup groups, paging groups, etc. using User Settings Templates

We would like to reduce the number of manual steps it takes to configure a new user. Currently we need to manually add users to call queues, park locations, pickup groups, and paging groups, each separately. Ideally we should be able to have these...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review