Skip to Main Content

RingCentral Admin Portal

Showing 1504

Call log delivery feature -

Please consider improving the format of delivery of the call log from a zip/csv to an easily accessible excel or google doc editable format with one click.
Guest over 2 years ago in RingCentral Admin Portal 1 Already exists

Company-wide option to prevent outbound calls to all non toll-free numbers

We would like to have an option to prevent phones/numbers in our company from calling non toll-free numbers because none of our employees have a need to call non toll-free numbers and not even having the option to call non toll-free numbers would ...
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Dial By Name with 4-5 digit dialing

Request to have the dial by name directory press option to have 4 to 5 digit dialing instead of 3.
Benedict Distajo over 2 years ago in RingCentral Admin Portal 0 Under review

Remove temporary info from emergency address

My client inserted his home address into the emergency, 911, address field during temporary setup. We now want that address removed from the system.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Call Queue Routing to Certain Members by Area Code

I would like for a call queue to automatically route calls to certain queue members by the caller's zip code.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Allow super admins to change a user's pin without changing their password

The pin and password should not be tied together where the admin can't change the user's pin without also resetting their password. An admin should be able to change the pin as a separate action.
Guest over 2 years ago in RingCentral Admin Portal 1 Under review

Toggle Feature/Role Adjustment for Group Manager Permissions

Requesting a toggle feature or role adjustment for a group manager not to edit settings of a member of a group. Also requesting to have multiple managers assigned to a group.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Increase characters allowed for company name to 30 , also allow use of & in the company name

Company names are longer than 15 characters and often contain & as part of the name
Guest over 2 years ago in RingCentral Admin Portal 1 Will not implement

Add text/SMS messages to the call log

In the admin call log add inbound and outbound SMS messages. It would be nice to see who is texting and what is being said while looking at all of the calls/faxes made.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

Reduce prompt played to 1 time in general IVR setting before its transferred to an extension. We work with older clients and for them to listen to prompt three times and wait to get to an extension is painful
Guest over 2 years ago in RingCentral Admin Portal 1 Under review