Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1662

Ring Central error codes need to be redone.

The error codes present by the Ring Central admin panel are worthless. An error messages purpose is to tell the user that A) Something has gone wrong, and B) What that something is, and directions to resolving that issue. In the phone # Transfer a...
Beyond Wireless Head Office almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow Call Forwarding to IVR Number

When the Holiday or Business Schedule is only at the IVR, allowing forwarding of unanswered direct dial calls to the IVR would invoke the Schedules for routing to the appropriate IVR menu.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Add Brave browser compatibility

I use Brave browser but cannot login to the admin portal using it. I have to use Chrome. I get an error message about it being temporarily unavailable.
Jim Heath almost 2 years ago in RingCentral Admin Portal 0 Under review

Visibility of Peak Hours in Analytics

It is helpful if we can see the peak hours of our company in analytics
Ralph Reyes 11 months ago in RingCentral Admin Portal 0 Under review

Screening, Greeting & Hold Music Directory Change

I would like to the ability to change the Screening, Greeting & Hold Music for my entire directory at the same time instead of extension by extension.
Bro. Everett Bond 11 months ago in RingCentral Admin Portal 1 Under review

Limit login to ONLY certain phone numbers on the account (Such as the main company number).

After speaking to a Contact Center Engineer, it is my understanding that you are able to log into RingCentral.com using ANY phone number assigned to Auto-Receptionist and a valid extension. Please limit either the ability to log into RingCentral.c...
Robert Rodecker 11 months ago in RingCentral Admin Portal 0 Under review

Unlimited Toll Free Minutes

It would be better if there is unlimited toll free minutes that we can subscribe because of all the spam calls that are taking up toll-free minutes
James Peterson 11 months ago in RingCentral Admin Portal 0 Under review

View/Export all extensions in a single screen/report

When looking for an available ext for a new team member, we have to check the "Users with Extensions" and the Groups section under Phone Systems. It would streamline things if there was a single screen or report that can be pulled showing all assi...
Jessica Burdette 11 months ago in RingCentral Admin Portal 0 Under review

Identifying Incoming Call

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...
Wilbur Yoder almost 2 years ago in RingCentral Admin Portal 0 Under review

In reporting, show who in a group answered a call.

Allows managers to see who in their department, is or isn't taking calls.
Kim Griffin 11 months ago in RingCentral Admin Portal 1 Already exists