RingCentral Admin Portal

When I was creating a custom rule for a user extension external numbers, It would be useful for us to add all the forwarding numbers and just toggle it to who the call will be forwarded to

For our company, we use text messages to send reminders to clients. I would like to be able to track outbound text messages for the day and what each of them say. We used to use a platform called Doctor Connect. With that system I could go to repo...

Increase Number of Allowed Recordings The current number of recordings stored by RingCentral per account is 100,000. This should not be the case for bigger companies. They should have the ability to opt for larger bandwitdth of recordings that Rin...

To get an option to force log-out a certain user on their RC mobile app

Hope there's an option to schedule when a number will be added. For example, after choosing a number to add, there's an option on when it will be active to the user.

In a comparable product line, there is an option to register (prove ownership of) a URL, and then all email addresses with that URL are locked to our account only. What is happening is employees are creating their own free accounts outside of our ...

The current SMS autoreply is for user level only. https://www.ringcentral.com/apps/automator You can only send an autoreply from the direct number but not on the IVR menu number or phone numbers attached to the IVR menu.Please have that feature av...

We are trying to send out a group text message to the same group of people on a fairly regular basis. We would like for the recipients to only have ability to reply only to sender. Or, even not have ability to reply at all if only to sender is not...

We have our calls set up to go through the call queue and after someone answers the call, we obtain the customer details to forward the call. We then will put the call on hold and either contact the employee on their desk phone or page for the cal...

Please consider adding the feature of combining SMS usages for all users under the company. Our company does not allow employees to send/receive messages under their direct number but has to be under the company's main number so we would really ap...