RingCentral Admin Portal

ims/xanatek intergration with ringcentral would be nice to be able to sync our contacts seemlessly

I was trying to download the call recording on my online account however I am unable to identify the downloaded recording to whom it is from

When you download a call report based on details it does not give a clean csv with all the data on one line. The simple does one line but all not fields, Should look like simple but all details of routing.

If it is possible to add a specific key press to the IVR to leave the callback number of the caller.

Please create a messaging notification option for "all types of calls" and not just missed calls

Can our whole team receive incoming text messages from our clients and then be able to respond by whoever get's to the message first

Instead of having a customer wait until the contract renewal one should be able to mark a MVP license to not renew. This would add option for Available licenses to be marked for deletion on renewal.

Ability to retrieve call recording even if the call was transferred to an external number

Please increase the limit of the user extension to add more external numbers on the forwarding, current limit is 10 please increase it so we can add more

Requesting to add an option to create a custom rule that the extension will answer the call can be change automatically by week schedule. For example ext1 will answer the call on this week on Monday then next week Monday it will be ext2 then on ne...