RingCentral Admin Portal

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.

Adding a dropdown menu for the "department" section when adding a new user, is important for the organizing of groups. For example, if one were to mistype a department(when creating a new user), a new department will be created. If there was a dro...

Currently call queue manager's have the option to toggle from one queue to another to access the call logs to listen to recorded calls but what the cust wants is for the call queue managers to see all the call logs of all the call queues they mana...

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!

ADD fax preview before sending the fax and cover page.

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.

To have more email accounts permitted to send fax via email.

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.

Customer can already get a notification on the phones that the incoming call is suspected of being a robocall. If they don't pick up and received a missed call notification email, it would help if it also show it as a robo call. or if the customer...

While downloading the details ed call logs, we do get the proper distribution of the call life cycle but it is nearly impossible to filter out a specific call based on the call status with all of it's following results as well. It would be very he...