RingCentral Admin Portal

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...

We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR ...

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.

I want to do this when I run into issues and doing some test

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.

Adding a dropdown menu for the "department" section when adding a new user, is important for the organizing of groups. For example, if one were to mistype a department(when creating a new user), a new department will be created. If there was a dro...

Currently call queue manager's have the option to toggle from one queue to another to access the call logs to listen to recorded calls but what the cust wants is for the call queue managers to see all the call logs of all the call queues they mana...

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!

ADD fax preview before sending the fax and cover page.

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.