RingCentral Admin Portal

Ability to change or customize the Play Announcement

In the Call Queue Wait Settings, there is a setting called "When members are available, but no members answer or all members are busy or unavailable" with a drop down, but the only option in the drop-down is to wait (then there is a subsequent opt...

Offer the option to beta test new features, admin portal additions, modifications, or enhancement prior to releasing the change.

Actively offer and recommend “compliance” services to assist with configuration documentation, risk assessment, key controls, etc. to assist highly regulated customers overcome internal obstacles and drive broad adoption.

Allow retention period for fax, IM, SMS messages to be set to “zero” and require delivery via email (or at least retention as short as 24 hours)

Allow call recording to be enabled or disabled by user or group instead of an account level setting

In the SMS/Missed Call/Fax messages please include the number that it was sent to. In the case of Company Message recipient its impossible to interpret who the message is intended for without signing into the app or Web admin center in some cases.

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.

This would be helpful to see if the SMS has already been seen by another user.

Hi, There should be some sort of auto generated reference number on sent fax from which it can be tracked. When sent multiple faxes to some client and we need to point to one specific in it, there is no easy way.