RingCentral Admin Portal

ADD fax preview before sending the fax and cover page.

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.

To have more email accounts permitted to send fax via email.

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.

Customer can already get a notification on the phones that the incoming call is suspected of being a robocall. If they don't pick up and received a missed call notification email, it would help if it also show it as a robo call. or if the customer...

While downloading the details ed call logs, we do get the proper distribution of the call life cycle but it is nearly impossible to filter out a specific call based on the call status with all of it's following results as well. It would be very he...

.In this way, we would be able to analyse the caller's experience in missed calls more relatively and will help solving the issues related to minimize the missed calls.

When there are a lot of phone calls, and for quality and training purposes you are monitoring the calls, and it is very hard to keep track of which phone call you already monitor, and where you up to. SOLUTION will be to differentiate between read...

I see several ideas on blocking calls company-wide but here is how I would like to see it implemented. A blacklist table that after I put in a phone number I can check boxes that block that number from calling, texting, or faxing us. I also want a...

For compliance purposes