RingCentral Admin Portal

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...

Forward call queue calls if not answered to another call queue.

When you call a specific area code the caller id that will reflect will show the area code of the location

I am often on one outgoing call, when an important second call comes in. I currently use a human teller receptionist so that I can be told who is calling about what, and prioritize accordingly, REAL TIME. Call screening should go like this RC. “Ma...

I would like all blocked numbers should be displayed on Service Web so that we don't ned to submit a Whitelisting form everytime thier is a blocked number

At the moment its not possible to see all the queues that a user is a member of, the work around is to go to the call queues page, expand all the users members list and do a page search for the users name. The problem is you have to click the arro...

It would be extremely helpful if we could assign University lessons to users and track their completion.

Please add a feature where you can print and/or save call logs in PDF form. This feature should also include all the information that is presented when initially filtering your desired information. For example, showing the phone number and the dat...