RingCentral Admin Portal

The concept of an Undo button is universal. RingCentral administrators would benefit from this feature in all aspects of the system's configuration.

we currently do only have 3 permissions which can be assigned for Call Que Manager. - Full Access- Member management- Messages someone who would need to have both Member management & Message permissions we have to assign that person Full Acces...

Currently, it appears that each phone (or user app) must be programmed individually with a directory of external numbers. This is an extraordinary amount of repetitive work, when the directory could/should be able to be pushed out centrally. Is th...

The customer would like to have the option on the interface of the Admin Portal under Licenses and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.

The option to change the Company Main number type to be voice only would be beneficial. The ability to make these changes for all other numbers are available BUT NOT for the Company Main number for some reason.

He all, We would like to use the CNAM feature for Austrlian outbound calls. Currently this is not an option

My company has nine sites within RingCentral that all use the same Holiday schedule for office closures. Every year, I have to spend time manually inputting these hours into the custom answering rule I have for each location. It's Oct 31'st 2022 a...

We think it would be beneficial to streamline the way CQ members can listen to voicemail that comes in to the queue. I opened a chat and they said the only way is for the user to have admin privilege's but that would give them more access than we ...

Allow admins or RC system to automatically backup call logs and recording. The same way we can do it for Contact Center

It is confusing to get a number from a different area that reflects that it is local when it is not close the impacted area. For example, the area codes 608 and 715 will reflect that they belong to Green Bay even though they are not, they just hap...