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RingCentral Admin Portal

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Allow setting the Company Fax/SMS Recipient to a call queue

We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR ...
Justin Davidson over 2 years ago in RingCentral Admin Portal 1 Future consideration

Option to bulk download or forward voicemail to an email address in admin portal

Currently, voicemails can be download or forwarded to an email address one by one. Would like to add an option to select all or at least select multiple voicemail to be downloaded or forwarded to an email address in service web.
Radney Porcioncula over 2 years ago in RingCentral Admin Portal 1 Under review

Ability to hide entries in the directory

Senior execs do not always want there numbers known to a wider audience
Gary Burton almost 3 years ago in RingCentral Admin Portal 2 Under review

Add the software version on the portal

Add software version on portal so you would know when the portal is updated
Gary Burton about 3 years ago in RingCentral Admin Portal 2 Under review

Ability to set time allotted between key presses to enter extension and/or name

Users are timed out too fast when prompted at a dial by name/number directory to enter in their information. Would like the ability to set the amount of seconds before the system repeats the menu selections
Lori DeSocio 27 days ago in RingCentral Admin Portal 0 New

Undo Button

The concept of an Undo button is universal. RingCentral administrators would benefit from this feature in all aspects of the system's configuration.
Dennis Stratman about 2 months ago in RingCentral Admin Portal 0 Under review

Call Que Manager permissions

we currently do only have 3 permissions which can be assigned for Call Que Manager. - Full Access- Member management- Messages someone who would need to have both Member management & Message permissions we have to assign that person Full Acces...
Steven Basmacioglu 3 months ago in RingCentral Admin Portal 0 New

Add options to view all available licenses that shows the phone numbers via Service Web.

The customer would like to have the option on the interface of the Admin Portal under Licenses and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.
John Paul Ramirez 7 months ago in RingCentral Admin Portal 2 Under review

Enable CNAM for Australia

He all, We would like to use the CNAM feature for Austrlian outbound calls. Currently this is not an option
Timothy Lewis 11 months ago in RingCentral Admin Portal 3 Under review

Ability to download call recordings simultaneously

Please add feature to download all recording all at once, too hard to download one by one
company . 12 months ago in RingCentral Admin Portal 0 Under review