RingCentral Admin Portal

Please add the option to allow SMS in one direction (Receive and block sending. or Send and block receiving)

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...

There should be an option to keep the recording for more than 90 days. Sometimes customers visit us back, and in case of some cases, we have to take out recording for last six months too. There must be an option either to transfer the call recordi...

When an employee leaves our company, we disable and then delete their extension (per RC Admin training), effectively dropping the extension into the 'Unassigned Extensions' page/list. If the phone 'object' (GLIP, RC Phone, physical phone, etc) ass...

Billing contact person should be contacted through RingCentral number in all cases except if the service is no longer available for some reason.

I contacted support to ask how to Block calls for our internal paging system for all external lines and only allow calls from internal extensions. Currently anyone can call that number send a page throughout the organization. They told me to go to...

as the title says. admin should be able to easily see when an ext is in DND or forwarding mode from the Users page.

is it possible to consider having a feature wherein faxes can be sent to multiple extensions instead of just the operator extension

We recently discovered that when you add new users to a multi-site it automatically changes the user's schedule from 24 hours to custom. It then copies the site hours under the Auto Receptionist. If the site hours are changed, the user hours remai...

If a user dials 4-1-1 and then releasises there mistake we instantly get charged $2.75 even if the call didn't go through. I proposal that Admins shuld be able to disable this feature company wide as it's outdated and should be dropped, as 4-1-1 i...