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RingCentral Admin Portal

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Customizing the column for the call logs

Columns in the call logs of the we portal is fixed and cannot be changed. Hope there's a way to customize or arrange the columns reflected in the call logs.
Maribel Lopez 3 months ago in RingCentral Admin Portal 0 New

Ability to Reset a User Account that is in "Not Active" status.

I would like to have the option to Reset or Disable an account where the user never completed the invite to setup their account. Currently We can only delete those accounts
Wayne Marcinczyk 3 months ago in RingCentral Admin Portal 0 New

Pin Validation

This could help customers to validate their voicemail pin on Service Web/Admin Portal just in case they're unsure if what they remember was the right credential instead of creating new pin entirely.
Bianca Serrano about 2 months ago in RingCentral Admin Portal 0 New

Limit outgoing calls and limit the number that a user can dial

We have a phone that our patient can use to call their insurance company but the phone is being used for personal calls It will be good if there will be a feature where we can limit the number of calls that a user can do a day and limit the number...
Iam Kristoff Coloma about 2 months ago in RingCentral Admin Portal 0 New

Pre-recorded Paging Announcement

Create a pre-recorded announcement that can be played from a paging/announcement button on a desktop phone that would automatically play on selected RC devices.
Joe Hogberg about 2 months ago in RingCentral Admin Portal 0 New

block and report does not appear to function

When I recieve a spam fax I click on Block and report and nothing happens. Then I click on Block and the Ring Central continues.
Martin Nebojsic about 2 months ago in RingCentral Admin Portal 0 New

Group Membership showing Call Handling

It would be helpful for clients to have a new tab under Group Membership for "Call Handling" which lists any and all other user extensions that the user's device(s) are in the call flow for.
Gordon MacDonald about 2 months ago in RingCentral Admin Portal 0 New

Allow PDF attachments in email notifications for HIPAA enabled

Allow pdf attachments to be viewed in emails being sent to users that has an account which is HIPAA enabled. Currently users don't have the option to view PDF attachments sent from fax in the emails they receive
Jessica Tantoco about 2 months ago in RingCentral Admin Portal 0 New

Recover deleted site for multi site

I mistakenly deleted a site for our multi site It would be better if there is a way to recover the deleted site if there will be a site that has been deleted by mistake for your customers to recover rather than setting it up from scratch
Iam Kristoff Coloma about 2 months ago in RingCentral Admin Portal 0 New

Sync Ring Central with Dealer center CRM Automotive related

Sync Ring Central with Dealer center CRM Automotive related so I am able to auto sync contacts/ calls from customers
Adam O'Hare about 2 months ago in RingCentral Admin Portal 0 New