RingCentral Admin Portal

It would be useful to have a option to mark business closed autoimatically on bank holidays rather than having to do a custom rule every time

In the RingCentral Admin Portal provide a way to set an alert when a physical phone is offline to send an email to an administrator.

In our scenario, message-only extensions are only used to receive faxes. Patients have been able to dial random numbers while in the phone tree and leave voicemails on a specific message-only extension. These voicemails will go unanswered, as they...

We'd like the option that if no reps are available to take a customer call, that the user simply be told that no reps are currently available and to try again later. Currently, that message is ONLY available if the queue (min 5 callers) is full. W...

Call queue members to have call waiting enabled.

Beign able to change the RingCentral Display name massively to all users or a set number of users in the admin portal

It will be nice to have a secondary or option directly in call queue setting wherein we can add or customize an external number for each members

The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...

We have had instances where inbound PSTN spam caller ids have matched numbers within our RC tenant. This has resulted in instances where individuals believed their supervisor has called them when they did not. A call within a RC Tenant to another ...

The current default for IVRs is for the greeting to be played 3 times before transferring to a group or extension. It would be nice if you could change that to 1. I don't want listeners to have to listen to the message 3 times.