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RingCentral Admin Portal

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Allow more granular control over a call queue

Queue managers are the only ones that need access to queue voicemail via the app/browser
Cory Barnes almost 3 years ago in RingCentral Admin Portal 0 Under review

Limited Controls for Site Manager

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.
Cory Barnes almost 3 years ago in RingCentral Admin Portal 3 Under review

Allow me to pull a list of devices with MAC/SN to corresponding extension

This would be great after ordering a few hundred phones, so I don't need to manually compile a list of devices for local IT support to install
Cory Barnes almost 3 years ago in RingCentral Admin Portal 2 Under review

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section

Move Limited extension templates to the same section as limited extensions or move limited extensions to the users section Why are they in separate places?
Cory Barnes almost 3 years ago in RingCentral Admin Portal 1 Under review

Activate Limited Extensions

It would be great to be able to activate limited extensions when creating them. The kitchen and breakroom phone don't need an email address assigned to them which means I end up assigning my own and I have to manually click on each email and activ...
Cory Barnes almost 3 years ago in RingCentral Admin Portal 0 Under review

Multiple Auto-Attendants

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.
Guest almost 3 years ago in RingCentral Admin Portal 1 Already exists

Please add Vanity number functionality.

Please add Vanity number functionality. 
Guest almost 3 years ago in RingCentral Admin Portal 1 Already exists

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo almost 3 years ago in RingCentral Admin Portal 1 Under review

Invalid Vanity Numbers could have been rejected upon request

8001231234 was added to the account. TELCO OPS confirmed that it is an invalid phone number and should not have been added. The system could have rejected the request from the beginning
Roland Angoluan almost 3 years ago in RingCentral Admin Portal 0 Under review

Change the call forwarding option of the mobile and desktop app

it seems like it should be an option to move around, like the others. Especially with people switching locations with the pandemic going on
Guest almost 3 years ago in RingCentral Admin Portal 2 Already exists