RingCentral Admin Portal

If it is possible add a Phone registration Log of the desk phone on the admin portal. This will help the IT personnel identify what time the phone connects to their system

It would be nice if recorded calls and voicemails can be saved as text, and then made searchable. For example, if I remember talking with a customer about certain issues, I can search up the key word(s), and find the call or voicemail where that w...

This could be logging in. Also if they have received any calls in the last 90 days.

We are looking forward on educating our Operations team members on RC by having them complete the RingCentral university, engage voice and engage digital trainings. We would like to have a way of assigning the trainings to our team members and ...

Ability to have more than 25 devices in a paging only group

- cx ask if there is a way to turn off monthly ACR notification - cx also wants to change the text in that email to not make it seem like it was just turned on? the wording is very poor

When numbers are newly ported to RingCentral, the port-in date is obscured from view. This information is relevant and helpful for customers who are reconciling number ownership. In this particular example, a losing carrier is requesting payment f...

Would like to get or have the option to forward the call from an announcement-only extension to the IVR menu or other extensions?

Please make the paging tone volume adjustable. Even better, allow it to be disabled.

Should have a feature to disable DND status of user extension on the online account admin portal