RingCentral Admin Portal

Have an option to deactivate fax for users account

After the maximum wait time is reached, I would like to be able to send a call in the call queue to an IVR rather than the voicemail of that queue. Right now, the only option that I have is to send the call to voicemail.

With our company, we want to set the prompt repeat times about once or twice times. And then the call of our customers will be transfered to the Customer Service team to pick up if our customers don't press any options. We don't want our customers...

There should be total control of what kind of notifications users receive when there are changes made to their account. In my environment there should not be an email sent out to everyone that is part of a call monitoring group any time there is a...

Would be nice to be able to have the option of archiving the Audit Trail the same was as the call logs are.

We would like to reduce the number of manual steps it takes to configure a new user. Currently we need to manually add users to call queues, park locations, pickup groups, and paging groups, each separately. Ideally we should be able to have these...

We would like the ability to customize the corporate directory. The default settings are not appropriate/correct for all our lines. For example: We have managers whose assistants screen their calls. They would like to not have their own extension ...

Please Add the option in number blocking option where i can uplaod number list in format of csv instead of one number at a time.

Requesting to have feature to click to dial using spreadsheet

we have multiple office locations. 2 of us have multiple extensions. we need to be able to assign the same work email address to both extensions. Now we are having to use personal email addresses to make ringcentral work. This is no longer conveni...