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RingCentral Admin Portal

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During Bulk uploads, Find and Fix problem where upload hangs until Tier 3 kills the process

I have on several occasions uploaded a bulk upload that does not perform any action, does not complete, blocks any other upload that is attempted. Tier 3 has to kill the proces, and this can take DAYS. Very Frustrating.
Roger Mulock almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow site manager to trigger afterhours rule for site without granting admin permissions

Allow a site manager to trigger the afterhours rule, without granting admin permission or allowing access to the IVR. This would be especially helpful for early/emergency closure of a site due to weather.
Cory Barnes almost 2 years ago in RingCentral Admin Portal 0 Under review

Suppress page notification on desk phone when user is on a mobile app call

If a user is using the mobile app while sitting at their desk and a page comes through their desk phone, it would be helpful to have the ability to suppress the announcement to the desk phone. It may be inappropriate for the caller on the other en...
Steve Lekutis almost 2 years ago in RingCentral Admin Portal 0 Under review

Make things easier to find

I have been trying for over 15 minutes to find where I can add an extr extension (one without a device). I give up, I waste so much time trying to find things that should be simple to do and find.
Richard Voss almost 2 years ago in RingCentral Admin Portal 2 Already exists

Key Presses

Hello, I would like to suggest adding more key presses. The system max is 10 users, this change would be useful for companies who setup sites for their locations.
Brenna Rabon almost 2 years ago in RingCentral Admin Portal 0 Under review

Calendar View

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
Sheila Weymiller almost 2 years ago in RingCentral Admin Portal 1 Needs more information

Directing operator email notifications for non-assigned or non-direct telephone numbers

Currently, SMS and fax email notifications for non-assigned/non-direct telephone numbers are emailed to the email address that is set in the RingCentral operator extension. The only way to redirect those email notifications is to change the email ...
Nathan Medema almost 2 years ago in RingCentral Admin Portal 0 Under review

Report - KPI of calls On Hold for a period of time.

Very important to determine hold times..
Danny Lampel almost 2 years ago in RingCentral Admin Portal 0 Under review

Ring app allow tones to be press duration or pulse

Currently using the touch tone keypad when in a call sends a pulse tone for each button pressed. Some menu navigation systems need a longer tone to recognize the button pressed. Would like to see a setting within the Ring app to be able to set the...
John Merrill almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow me to toggle off the text feature on a per line basis

Allow me to toggle off the text feature on a per line basis
Dale Kroeger almost 2 years ago in RingCentral Admin Portal 0 Under review