Skip to Main Content
Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Admin Portal

Showing 1658

Audit trail to show SSO login attempts

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

Being able to change the default extension

Being able to change the default prefix for extensions, right now, extensions are based of what numerical prefix was initially chosen, IE if your first extension was 605999, subsequint extensions are 60XXXX with no ability to change the prefix. We...
Guest almost 3 years ago in RingCentral Admin Portal 1 Under review

Allow setting the Company Fax/SMS Recipient to a call queue

We need the Company Fax/SMS Recipient to include multiple people. The issue is when moving a call queue number to an IVR menu, the recipient of fax and text goes from the call queue member list down to a single user extension only in the site IVR ...
Justin Davidson almost 3 years ago in RingCentral Admin Portal 1 Future consideration

Ringcentral should have a global push option where i can change all of the users settings at one time.

such as the time zones, the main call out number etc. etc... this is very pertinent in the way big orgs work. please make this happen.
Guest almost 3 years ago in RingCentral Admin Portal 1 Under review

The ability to manually refresh data in ringcentral analytics

I want to do this when I run into issues and doing some test
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

Add dropdown menu for department section when creating new user.

Adding a dropdown menu for the "department" section when adding a new user, is important for the organizing of groups. For example, if one were to mistype a department(when creating a new user), a new department will be created. If there was a dro...
Guest almost 3 years ago in RingCentral Admin Portal 2 Under review

Ability for a call queue manager to see all the recorded phone calls of the users they manage on all the call queue's they are set to manage

Currently call queue manager's have the option to toggle from one queue to another to access the call logs to listen to recorded calls but what the cust wants is for the call queue managers to see all the call logs of all the call queues they mana...
Guest almost 3 years ago in RingCentral Admin Portal 0 Under review

allow changes to meeting e-mail template

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!
John Macleod almost 3 years ago in RingCentral Admin Portal 1 Under review

ADD fax preview before sending the fax and cover page.

ADD fax preview before sending the fax and cover page.
Guest almost 3 years ago in RingCentral Admin Portal 0 Planned