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Add Page count on fax when generating a report from REPORT>CALL LOG

I need to know how to generate a report of all faxes our company has sent that included page counts. I have generated a report under Reports/Call Log/ and changing Type of Call to Fax but page counts are not included in this. Can we add this detai...
Mark Ramirez over 1 year ago in RingCentral Admin Portal 0 Under review

Reset and assign option for not activated lines

if the line / phone is activated you have the option to disable and then reset and assign the line /phone but if the user never activated or it is a generic line then there is no quick option to reset and assign. you can just put in new user name ...
Ken OConnor over 1 year ago in RingCentral Admin Portal 2 Under review

Bulk user download with meeting provider included.

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.
Paola Bianca Navarra over 1 year ago in RingCentral Admin Portal 0 Under review

Adjust the Prompt repeat times of IVR menu

With our company, we want to set the prompt repeat times about once or twice times. And then the call of our customers will be transfered to the Customer Service team to pick up if our customers don't press any options. We don't want our customers...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?
Guest about 2 years ago in RingCentral Admin Portal 4 Under review

Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

Reduce prompt played to 1 time in general IVR setting before its transferred to an extension. We work with older clients and for them to listen to prompt three times and wait to get to an extension is painful
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Allow me to pull a list of devices with MAC/SN to corresponding extension

This would be great after ordering a few hundred phones, so I don't need to manually compile a list of devices for local IT support to install
Cory Barnes over 2 years ago in RingCentral Admin Portal 2 Under review

Export company contacts

Export company contacts for user view. It would be easier if we can also download company contacts even in user view.
Jessa Remo over 2 years ago in RingCentral Admin Portal 1 Under review

Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

Give Super Admin the option to automatically delete voicemails when users have been sent a notification email about the voicemail.
Guest over 2 years ago in RingCentral Admin Portal 2 Under review

Allow Admin to Disable the Immediate Connection That Occurs Anytime Ringcentral Receives an Inbound Call

When ringcentral receives an inbound call, the call is automatically considered "connected". When my ringcentral line receives an automated call that has important information, I miss half of the information that is being provided because ringcent...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review