RingCentral Admin Portal

Hi! We would like to have a feature added for message notification to have an option to receive the notifications by email when we send a text message as well. This way everything can be kept and tracked via our email addresses. Thank you!

I'm seeing a requirement, from a manager that would like to have access to the call logs that come in for their employee's, but they don't need access to the entire companies call log, just their dept.

Company phone book were all the user can access all the contacts in to the company on individual extension.

You should be able to list users by last name. When you have thousands of users you may be searching by last name.

Ability to retrieve call recording even if the call was transferred to an external number

The number of Spam calls is growing every day.We need the ability to load multiple phone numbers from a file into the Block Spam feature

Ability to have a custom role that can create a company custom rule and choose specific Groups where the call forwards while at the same time, the role should not have access to Phone System>Groups from the admin portal.

We recently added the text feature and notice we can see a report of how many messages are going out and the phone number the actual message that goes out and is received is not there. We would like to monitor what our staff is sending and what th...

Although 04 is commonly with mobile numbers in Australia, hopefully RingCentral will have 04 numbers available as well.

To be able to select PDF as file type in downloading reports in Business Analytics. Currently, only Excel file is available.