RingCentral Admin Portal

Hello, when trying to organize busy lamps on our desk phones (VVX450). We would like to leave some empty spaces. For example, we want the busy lamps to appear only on the expansion module and not on the display within the 12 buttons. When I click ...

Call queue members to have call waiting enabled.

Beign able to change the RingCentral Display name massively to all users or a set number of users in the admin portal

It will be nice to have a secondary or option directly in call queue setting wherein we can add or customize an external number for each members

I would appreciate if I were able to edit how many time the IVR menu prompt plays on the line. Right now its 3 times, no one listens to a prompt 3 times.

Although a short code number has been added to blocked numbers on our operator extension, my users are still getting spam texts from the number. Please add the ability to block these. Furthermore, when I add a short code number to the list of numb...

Templates management already allows for changing between various preset fax cover sheets and then applying those settings to multiple users. However, for organizations like ours that have legal obligations to include sensitive material notices on ...

In theory could replace User Groups, or be added as a second option. The current User Groups experience lacks massively, but otherwise allows for functions that our organization specifically needs, particularly in continued management, and scalabi...

Have an option to close the case in My Case Portal

Waiting the minimum of 10 seconds for a Call Queue Pickup Group to be alerted to the pickup is too long for some Call Queues. Allow a 0 second time frame to be set.