RingCentral Admin Portal

Currently functionality is limited to either receiving faxes via email notification attachment OR have them print physically by using a custom rule workaround to apply unconditional forwarding. We would like to have our business critical faxes in ...

Staff in the office where I work are bilingual (English & español in our specific case). Many of our clients are native Spanish speakers and most of them either prefer to speak Spanish or only speak Spanish. The voicemail transcript service se...

I need my office administrators to be able to recieve incoming calls and texts BUT still have their own unique username for team messaging.

Please add this feature in your latest update. Assigning users to multiple sites will help in make calls inbound and outbound from multiple sites.

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?

Shared logs: calls, voice mails, SMS (texts or messaging) and faxes for all extentions.

It gives you a count on the call queues side. But when you switch it to the user's the number doesn't match. It becomes a total count of the user extension all together. It will benefit to keep it separate as it pertains those abandoned call happe...

Need to create an address book so that you can easily populate address for other fields instead of having to type it each time.

Need ability to copy existing IVR to a new and add new relevant name / extension but retain all settings

The IVR Menu should have an option to time out after a number of seconds when no option is selected. Currently it only times out after 3 repeats or incorrect input. The option to play a message and then automatically transfer should be an option w...