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RingCentral Admin Portal

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doorloop

please do a partnership with doorloop to integrate and tack call within the system for tenants, customers etc. auto detect and connecting logs to the customer profile
Trevan Humphrey about 1 month ago in RingCentral Admin Portal 0 New

Play Button for Text-to-speech on Record User Name

RingCentral has the feature wherein users can listen to how the system reads the Record User Name under Users > User Details > General. This let users listen to how it sounds rather than having to call and wait for the voicemail to kick in t...
Jorge Mico about 1 month ago in RingCentral Admin Portal 0 New

Ability to Choose to whom or which email the monthly billing statement will be sent.

It would be better to have the ability to add or choose to which email the monthly billing statement will be sent since not all the time the super admin is the one managing the accounting and billing.
RingCentral Tester 2 months ago in RingCentral Admin Portal 0 New

Admins needs the ability to disable MVP features

A company may use other services for video meetings, chat, etc. Please allow admins to disable certain MVP features for all users
Ryan Buffa 3 months ago in RingCentral Admin Portal 0 Under review

Email Notification for all Incidences (Service Down)

If any service going down need to get an email notification on who all enabled it, whether the impact is less or high. I have contacted RingCentral for the solution, they said if the impact is less (less than 1 hr) they will not send a notificatio...
Safuvan Kooliyat about 1 year ago in RingCentral Admin Portal 0 Under review

See a user's CQG membership from their extension settings

It would be nice to be able to look at a user's extension settings and see what CQG's they belong to as well as if they have been set as the VM recipient for any of their CQG's. It would be helpful to see this from their extension settings before ...
Paul Carmichael 10 months ago in RingCentral Admin Portal 0 Under review

Implement Opt-in / Opt-out Controls for Enhanced Business SMS

RingCentral already has implemented Opt-in / Opt-out controls for its high volume A2P SMS product. This is also a necessity for the Enhanced Business SMS product to keep all customers as well as RingCentral compliant. This enhancement should cover...
Zachary Adams 3 months ago in RingCentral Admin Portal 1 Under review

REMOVE "Always ring for at least 30 seconds before forwarding is completed."

Our company has been having a daily annoying issue where the "Always ring for at least 30 seconds before forwarding is completed." is enabled daily on several users without our consent. I have reported this repeatedly and the last tech tells me th...
Roger Lopez about 1 year ago in RingCentral Admin Portal 0 Under review

Admin to be able to deny/allow individual users access to NG Numbers.

As a company, the admin has "Enabled" access to 0843/0844 NG numbers across the whole account, via Calling Rates. However they would like to limit the access to just 2 x users.
Barry White over 1 year ago in RingCentral Admin Portal 1 Under review

Release notes do not contain all fixes or modifications

The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...
Rob Morrison 12 months ago in RingCentral Admin Portal 0 Under review