RingCentral Admin Portal

Currently users will have to upload the mp3 file for the greeting message. The other greeting messages for the company have been created using text-to-speech already. However, there's no text-to-speech option or feature for the call recording gree...

When configuring Company Directory, many clients prefer to have multiple options to dial a user within their system. Moving Company Directory from Auto-Reception General settings per site into IVR settings by key press would permit the client to c...

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...

I wan to get a feature wherein I can see my users status showing up. To see if anyone of them is intentionally toggling in or out

We are looking for a change log in RC. We are needing to see what was deleted or changed, etc. We are aware of the audit trail but we need a change log of any changes made on the account, for example, changes on extensions information or roles, al...

As an owner, I would not want my salespeople to have the ability to delete a call. Especially, if they are rude to a customer. A user should not be allowed to delete a recording.

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?