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RingCentral Admin Portal

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call recording greeting message using text-to-speech

Currently users will have to upload the mp3 file for the greeting message. The other greeting messages for the company have been created using text-to-speech already. However, there's no text-to-speech option or feature for the call recording gree...
Allentown Office over 1 year ago in RingCentral Admin Portal 0 Under review

Move Company Directory from General Settings to into IVR

When configuring Company Directory, many clients prefer to have multiple options to dial a user within their system. Moving Company Directory from Auto-Reception General settings per site into IVR settings by key press would permit the client to c...
Brett Spring 12 months ago in RingCentral Admin Portal 0 Under review

update call logs filter

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911
John Ramirez over 2 years ago in RingCentral Admin Portal 0 Under review

Restrict Specific Numbers for Security or Work-related Reasons

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...
Justin Donnenwerth almost 2 years ago in RingCentral Admin Portal 0 Under review

Option where to see if users are toggling In or Out in their status

I wan to get a feature wherein I can see my users status showing up. To see if anyone of them is intentionally toggling in or out
Ralph Reyes 10 months ago in RingCentral Admin Portal 0 Under review

looking for a change log in RingCentral admin portal or app

We are looking for a change log in RC. We are needing to see what was deleted or changed, etc. We are aware of the audit trail but we need a change log of any changes made on the account, for example, changes on extensions information or roles, al...
Jake Fletcher IT 10 months ago in RingCentral Admin Portal 0 Under review

Remove ability for user to delete a recording of their own

As an owner, I would not want my salespeople to have the ability to delete a call. Especially, if they are rude to a customer. A user should not be allowed to delete a recording.
Tim Mcmillon over 2 years ago in RingCentral Admin Portal 0 Under review

Bulk user download with meeting provider included.

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.
Paola Bianca Navarra almost 2 years ago in RingCentral Admin Portal 0 Under review

Download User List with All Settings/Permissions etc

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...
Matthew Walsh over 2 years ago in RingCentral Admin Portal 1 Under review

3rd party multi factor authenticator

Using call authenticator of microsoft and google, it is not recognizing the RC number. It is not sending a call authenticator for the code. When can we have this function be available?
Guest about 2 years ago in RingCentral Admin Portal 6 Under review