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RingCentral Admin Portal

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Password Policy Change

Please set up a policy that can be attached to new and current users that triggers a password change with a minimum age of 60 and maximum age of 120 with a minimum of 10 characters.
Jay Estevez about 1 month ago in RingCentral Admin Portal 1 New

Admins needs the ability to disable MVP features

A company may use other services for video meetings, chat, etc. Please allow admins to disable certain MVP features for all users
Ryan Buffa 4 months ago in RingCentral Admin Portal 0 Under review

Admin to be able to deny/allow individual users access to NG Numbers.

As a company, the admin has "Enabled" access to 0843/0844 NG numbers across the whole account, via Calling Rates. However they would like to limit the access to just 2 x users.
Barry White over 1 year ago in RingCentral Admin Portal 1 Under review

Upload custom fax coversheets using the "Templates" management feature.

Templates management already allows for changing between various preset fax cover sheets and then applying those settings to multiple users. However, for organizations like ours that have legal obligations to include sensitive material notices on ...
David Scott over 2 years ago in RingCentral Admin Portal 0 Under review

Provide 0 second option for Call Queue Pickup Group

Waiting the minimum of 10 seconds for a Call Queue Pickup Group to be alerted to the pickup is too long for some Call Queues. Allow a 0 second time frame to be set.
Guest almost 2 years ago in RingCentral Admin Portal 1 Will not implement

Release notes do not contain all fixes or modifications

The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...
Rob Morrison 12 months ago in RingCentral Admin Portal 0 Under review

Backup Call log and call recording to external location.

Allow admins or RC system to automatically backup call logs and recording. The same way we can do it for Contact Center
Tony DaSilva 10 months ago in RingCentral Admin Portal 0 Under review

Audit Trail - Clearer Change Details

It would be helpful if when a user blocks a number the Audit Trail Change Details shows the blocked number along with "to blocked" wording or something similar. Currently the change detail shows Added +####### to undefined. Thank you
Susan Pieroni about 1 month ago in RingCentral Admin Portal 0 New

View Who Accessed Call Recording on Audit Trail

This is to identify who access the call recording, and who played and reviewed it via Audit Trail. For reporting, this will help the customers identify who monitors other users on their account.
Jorge Mico about 1 month ago in RingCentral Admin Portal 0 New

Alert when too many calls are in queue

Hello, Is it possible to create in Live Report a feature in which an alert would be sent to admins when too many customers are in queue ? Thanks ! Best regards,
Francine Boite about 1 month ago in RingCentral Admin Portal 0 New