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RingCentral Admin Portal

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Disable email notifications for call recordings

We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.
Guest over 1 year ago in RingCentral Admin Portal 1 Under review

Centralized Greeting Prompts & Hold Messages

I would like to propose a way to make uploaded greeting prompts and messages availble to admins. While we can push out hold music and greeting settings to users via templates, I would like to see admins have the ability to make custom greetings, a...
Brian Davidson 9 months ago in RingCentral Admin Portal 1 Under review

Add dropdown menu for department section when creating new user.

Adding a dropdown menu for the "department" section when adding a new user, is important for the organizing of groups. For example, if one were to mistype a department(when creating a new user), a new department will be created. If there was a dro...
Guest almost 2 years ago in RingCentral Admin Portal 2 Under review

Customizable password policies

Plain and simple, a check box or something that forces all users in the organization to adhere to a password policy. I.E. forcing password changes after 3-6 months, complex passwords only, ETC.
Gaege Rivera - 1603 3 months ago in RingCentral Admin Portal 0 Under review

primary number as default callerID

option to make a default, that newly added extensions have its own primary number as callerID, instead of a main account number as callerID
Petr Stourac 7 months ago in RingCentral Admin Portal 0 Under review

Record your own company name

It would be great if we could personalize the name of our company for our greeting without having to record the entire menu.
Jill Minkow about 2 months ago in RingCentral Admin Portal 0 Under review

Ability to Create Button Speed Calls from RC WebGUI

On the Poly VVX-450 the only way to create button speed calls is to create it locally within the phone. I'd like to this this work within the RingCentral User/Admin WebGUI just like it is for Presence for other users. Along with other buttons, suc...
James Dolph 4 months ago in RingCentral Admin Portal 0 Under review

Remove the intro/greeting and hold music when a caller calls a direct line

Right now, when soemone calls our main line or one of our direct lines, we are required to upload a 'greeting' or 'intro' before the line starts to ring. This is great for our main line, however, we think that there should be an option to remove i...
Alex Ihrke 4 months ago in RingCentral Admin Portal 1 Already exists

Admin Portal IVR Menu - Pls make Text To Speech Box Expandable

Hi, Please can we request that the IVR Menu, Text to Speech, Text Box is expandable? This text box is tiny and when we need to enter a long message, it is difficult...
Wickes Building Supplies Ltd 9 months ago in RingCentral Admin Portal 0 Under review

Option to schedule the user invite email to be sent on a specific date.

I frequently create extensions ahead of time for new users in my environment. Lets say Jane Doe starts on Monday morning, I'll have everything set up and done for her Friday afternoon, including her new RingCentral extension so she's ready to get ...
Cole Devitt 7 months ago in RingCentral Admin Portal 0 Under review