Please set up a policy that can be attached to new and current users that triggers a password change with a minimum age of 60 and maximum age of 120 with a minimum of 10 characters.
Admin to be able to deny/allow individual users access to NG Numbers.
As a company, the admin has "Enabled" access to 0843/0844 NG numbers across the whole account, via Calling Rates. However they would like to limit the access to just 2 x users.
Upload custom fax coversheets using the "Templates" management feature.
Templates management already allows for changing between various preset fax cover sheets and then applying those settings to multiple users. However, for organizations like ours that have legal obligations to include sensitive material notices on ...
Provide 0 second option for Call Queue Pickup Group
Waiting the minimum of 10 seconds for a Call Queue Pickup Group to be alerted to the pickup is too long for some Call Queues. Allow a 0 second time frame to be set.
Release notes do not contain all fixes or modifications
The addition of this URL (https://support.ringcentral.com/release-notes.html) is great. I was unaware that this even existed until RingCentral support offered it. I did notice that some feature changes or fixed issues are missing from the release ...
It would be helpful if when a user blocks a number the Audit Trail Change Details shows the blocked number along with "to blocked" wording or something similar. Currently the change detail shows Added +####### to undefined. Thank you
This is to identify who access the call recording, and who played and reviewed it via Audit Trail. For reporting, this will help the customers identify who monitors other users on their account.
Hello, Is it possible to create in Live Report a feature in which an alert would be sent to admins when too many customers are in queue ? Thanks ! Best regards,