RingCentral Admin Portal

Currently users will have to upload the mp3 file for the greeting message. The other greeting messages for the company have been created using text-to-speech already. However, there's no text-to-speech option or feature for the call recording gree...

The SMS log filter is already an active option on the Admin Portal however, the feature is not functioning correctly. Even if a number is searched, the results wouldn't change. Even if the filter for inbound or outbound is selected, same thing hap...

I would like to add a feature request for Ring Central reporting to have some way to generate a report of all Emergency Calls. e.g. 911

When configuring Company Directory, many clients prefer to have multiple options to dial a user within their system. Moving Company Directory from Auto-Reception General settings per site into IVR settings by key press would permit the client to c...

Restrict Specific Numbers for Security or Work-related Reasons; basically, enable restrictions or notification rules for specific outbound dials. For example, an employee is constantly and improperly making calls from their account to a personal f...

I wan to get a feature wherein I can see my users status showing up. To see if anyone of them is intentionally toggling in or out

As an owner, I would not want my salespeople to have the ability to delete a call. Especially, if they are rude to a customer. A user should not be allowed to delete a recording.

We are looking for a change log in RC. We are needing to see what was deleted or changed, etc. We are aware of the audit trail but we need a change log of any changes made on the account, for example, changes on extensions information or roles, al...

It would be beneficial to have a bulk user download feature that has all information downloaded like: Meeting Provider Information, and other information included in the User Details.

In the download User list inside RingCentral. There should be the ability to download a user list including all settings and permissions. Including Recording Status Phone #'s everything all settings. There should also be the ability to make change...